How do you deliver my order?
We accept both self-collect and delivery service. All orders will be delivered by our own transportation (frozen truck) or private delivery company, not by courier. We will deliver your order within 7 workings days (excluding Sunday and Public Holidays) and call/text you 1 day before delivery day. For self-collect, you can visit our headquarter office after 3 working days for collecting.
Self Collection
Self collect address: No. 40, Jalan Sasa 4, Taman Gaya, 81800 Ulu Tiram. Self collect time: Mon (3pm-5pm) / Tue – Fri (12pm – 5pm) / Sat (12pm – 4pm)
How much do you charge for delivery?
https://worldpostalcode.com/malaysia/johor
RM10 – (Johor Bahru & Ulu Tiram Postcode)
RM25 – Within Johor State
RM35/box – Outside Johor (excluding east Malaysia, Kelantan, Perlis, Terengganu)
👉🏻 Purchase up to RM200 enjoy free delivery/box (Johor Bahru only)
👉🏻 Purchase up to RM300 enjoy free delivery/box (Outside Johor Bahru)
Delivery time will be (11am – 5pm) Arrangements will be made according to the itinerary and route of the transport driver, and personnel will be notified one day before delivery.
EXCHANGE POLICY
- When delivering to your home or picking up by yourself, please confirm that the content and quantity of the order are correct before signing; Quality issues will be dealt with on a case-by-case basis, please email customer service with relevant product photos, and the staff will contact you.
- Customer need to notify Customer Service by phone +607 – 861 7700 or email enquiry@delight.bnxfood.my to report on the products upon 3 days of receiving the goods.
Last updated on 29/01/21.